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What You Need to Know Before You Play

olx167 operates under terms designed to be clear and fair — covering how your account works, what conditions apply in Indonesia, and where your rights sit when you use our platform.

Account ConditionsJurisdiction RulesUser RightsDANA, OVO, GoPay ContextContact Paths
olx167 What You Need to Know Before You Play
DATA AND SECURITY

How We Handle Your Account and Data

Your account data is handled with care at every stage — from the moment you register to every session you run on mobile or desktop. We apply encryption across login, account wallet interactions, and payment flows involving DANA, OVO, and GoPay. Here is what you can expect from us on data, security, and your rights.

Data Retention

We retain account data for as long as your account is active and for a defined period after closure, in line with applicable legal obligations. You can request a summary at any time.

Cookie Use

We use cookies to keep your session active, remember your device for returning logins, and measure how features perform. You can manage cookie preferences in your browser settings.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any change to your linked e-wallet — DANA, OVO, or GoPay — requires a re-verification step before it takes effect.

Requesting Changes

To update, correct, or request deletion of your personal data, submit a request through the Account Help Center or via our support email with your account ID attached.

LEGAL CONTACT

How to Reach Us on Legal and Account Questions

If you have a question about how our terms apply to your account, or you need to report a concern about how your data or wallet transactions are handled, our support team is reachable through the channels below. We handle legal queries separately from general gameplay support — flag your message as a legal or account concern so it reaches the right team without delay. Players in Palembang and across Indonesia use the same contact paths.

Live Chat Open live chat from your account dashboard. Flag your message as a legal or account concern and a dedicated team member will pick it up.
Email Support Send your legal query to our support email address listed in your account settings. Include your registered DANA, OVO, or GoPay number for faster verification.
Account Help Center Our in-account help section contains the current version of all terms, policy summaries, and a form to submit formal account or data requests.

Legal Questions We Hear Most Often

These are the questions we get asked most when it comes to terms, account rights, and how our legal conditions apply in Indonesia. Short answers, no jargon.

Availability depends on your local law and eligible region. It is your responsibility to confirm that accessing the platform is permitted where you are located before opening an account.

We retain your data for a legally required period after closure. You can request a copy or deletion of your data by contacting us through the Account Help Center with your account ID.

Our terms govern the account side of your transactions. Your e-wallet provider's own terms apply at the wallet level. Contact us if you need help tracing a transaction on our end.

We notify you through your registered account contact when we make material updates. Continuing to use the platform after the change is posted means you accept the updated terms.

Yes. Submit a data request through the Account Help Center or send an email to our support address with your account ID. We will respond within the timeframe required by applicable law.

Contact support via live chat or email and flag it as a legal or account concern. Include your registered mobile number or linked wallet — DANA, OVO, or GoPay — so we can verify your account quickly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.